5 Day Course

Performance-based objectives

The A+ Operating System Fundamentals course prepares A+ certification candidates for the CompTIA A+ Operating System Technologies exam. Students will learn installation procedures for Windows 9x, Me, 2000 and XP, dealing with legacy systems (DOS, Windows NT), creating and using emergency boot diskettes and managing printers and other devices. Other topics include networking, communication protocols, Internet access and troubleshooting. In hands-on exercises, student will install Windows operating systems, manage Windows devices, use the FDISK utility, perform backup, manage system files, configure networks, configure Internet access, and troubleshoot operating system errors

Course content:

Operating System Overview

• Introduction to Windows Operating Systems
• Windows Operating System Features
• Major Operating System Interfaces
• Operating Systems and System Hardware

Installation and Upgrade

• General Installation Procedures
• Windows 9x/Me Installation
• Dual-Booting Concepts and Terminology
• Windows NT Workstation 4.0
• Installation Requirements
• Windows 2000 Installation
• Installing Windows XP Home Edition
• Installing Windows XP Professional

Operating System Fundamentals

• Working with Operating Systems
• Windows 9x/Me
• Windows NT, Windows 2000, and Windows XP
• Management Fundamentals
• Creating a Windows NT/2000/XP Boot Disk

Device Management

• Introduction to Device Management
• Device Drivers
• Device Configuration
• Printer Management

Disk Management

• Disk Management Overview
• Disk Fundamentals
• Disk Partitioning
• File Systems
• Fragmentation
• Windows 9x/Me Disk Management
• Windows 2000/XP Disk Management
• Windows File Protection (WFP)

File, Directory and Application Management

• Management Overview
• File and Folder Management
• Comparing File Management Commands and Utilities
• Compression and Encryption Utilities
• Application Management

Networking

• Networking Overview
• Communication Protocols
• Hardware Configuration
• Windows XP Networking
• Windows 9x/Me Networking
• Networking with Windows NT Workstation 4.0
• Windows 2000 Networking

Internet Access

• Introduction to the Internet
• Internet Technologies
• Internet Access Configuration
• Troubleshooting Dial-up Connections
• Configuring High-Speed Access
• Wireless Configuration
• Service Limitations
• Connection Speeds
• Firewall Protection with Windows XP
• Internet Browsers

Troubleshooting

• Software Troubleshooting
• Common Operating System Errors
• Windows NT/2000 Errors
• Windows XP Errors and Utilities
• Tools Common to Windows 2000 and Windows XP
• Operational Errors
• Application Errors
• Viruses
• Management and Maintenance Utilities

For more information on Acumen Classes
Please contact Deb Wagnon 314.333.3330
or This e-mail address is being protected from spambots. You need JavaScript enabled to view it