1 Day Course

Course Overview:

This class teaches new users to access the Internet and its vast resources. Students will learn to use the Internet for e-mail, the World Wide Web, newsgroups, Gopher, Veronica, File Transfer Protocol (FTP) and Telnet. Students will gain experience using the most popular Internet browsers: Netscape Navigator and Microsoft Internet Explorer. Students will also learn about business on the Internet, and how business research can help companies gain market intelligence.

Course Content:

Overview of the Internet

• Internet History
• How the Internet Works
• Clients and Servers on the Internet
• Connecting to the Internet
• Internet Protocols
• Domain Name System (DNS)
• Uniform Resource Locators (URLs)

Browsing the World Wide Web

• Introduction
• Web Page Viewing
• Web Browser Comparison – Netscape/Microsoft

Electronic Mail (E-mail)

• Sending and Receiving E-mail
• Netscape Messenger E-mail Basics
• Microsoft Outlook Express E-mail Basics
• Eudora E-mail Basics
• Netiquette
• E-mail Signatures
• E-mail Privacy
• File Attachments
• Mailing Lists

Using FTP, Newsgroups, Gopher, and Telnet

• File Transfer Protocol (FTP)
• Accessing and Downloading FTP Files

Search Engines

• Search Engines
• Searching for People Information
• Searching for Mailing Lists
• Searching for Newsgroups
• Searching FTP Servers with Archie
• Veronica

Searching to Gain Market Intelligence

• What Is Market Intelligence?
• What Is on the Web for Market Intelligence?
• Locating Industry Overview Data
• Company Directories
• Obtaining Information on Regulations that Impact an Industry
• Push Technology
• Visitor Tracking

Internet Technology

• Internet Protocols
• Shareware and Freeware
• Shell Accounts
• Domains
• File Compression
• Newsgroup Categories
• Search Engines
• Resources on the Internet
• Popular FTP Servers