HP OpenView software provided large-scale system and network management of an organization's IT infrastructure

5 Day Class

Course Description

Learn how HP OpenView Network Node Manager (NNM) 7.5 can be used to maximize your network's availability and performance. You will explore the operational and administrative aspects of NNM on Microsoft Windows systems. This is the first of three courses in the NNM curriculum.

Audience

• NNM Channel Partners: Consultants, system architects, integrators and planners
• NNM Customers: System and network administrators
• HP Software Engineers involved in pre-sales and post-sales

Course Objectives

After completing this course you will be able to:

• Describe key NNM 7.5 features, such as the new dynamic views
• Navigate and interpret all NNM user interfaces
• Use maps and submaps to develop a network architecture that will maximize network performance
• Use the simple network management protocol (SNMP) to access and change network configuration and status parameters
• Troubleshoot problems in an NNM environment and use key concepts to dramatically reduce down time
• Describe the NNM architecture, processes, and databases
• Configure NNM discovery domains (extend and limit)
• Describe the Extended Topology component and enable its operation
• Configure alarms to provide specific feedback and take automatic actions
• Collect unique MIB data from any managed network nodes
• Save data to the Data Warehouse for long term trend analysis
• Backup the NNM data

Course Outline

Introducing Network Node Manager

• The network management model
• A network management protocol SNMP
• The management information base

Introducing the NNM user interfaces

• Describe the basic troubleshooting path for management by exception
• Start Network Node Manager Home Base
• Launch Dynamic Views from Home Base, the Alarm Browser, or the Tools menu

NNM processes and databases

• NNM directory structure
• NNM databases and how to interact with them
• NNM processes and their interaction

Viewing your environment with dynamic views

• Interpret visual cues used in Dynamic Views
• Access and sort information in Active Tables
• Expand only relevant areas of displays
• Print a diagram

Viewing your environment with ovw

• Map and submap operations
• IP Submap hierarchy
• Visual cues in ovw
• Retrieving an objects attributes

Creating and customizing maps

• Creating a new map
• Setting map permissions
• Customize map background, layout, etc.

Viewing your environment with the network presenter

• Maps and the Network Presenter
• Navigation in the Network Presenter
• Interaction and differences between ovw and the Network Presenter
• Troubleshooting the Network Presenter

NNM processes and databases

• NNM Services - The Big Picture
• The Subsystems: Discovery, Status Polling, Event, Dynamic Views and Native Display
• NNM databases and database commands
• NNM directory structure on UNIX and Windows

NNM tools for monitoring and troubleshooting

• Test basic connectivity
• Check the configuration of a device
• View connectivity in your network
• Configure the NNM grapher

Using Problem Diagnosis

• List the components of Problem Diagnosis
• List the requirements for Problem Diagnosis
• Start the Problem Diagnosis view
• Configure endpoints
• Read a Path Map, Path Detail and Trek Detail diagram
• Describe Problem Diagnosis brownout alarms

Viewing alarms

• Browse and acknowledge alarms
• Access correlated alarms
• Access a graphical view of the node in an alarm

Viewing automatic web reports

• Access and read web reports

Configuring the NNM web reporting interface

• Configure a report
• Report generation processes
• Troubleshoot the web reporting interface

Exploring and using MIB data

• The management subtree
• Loading additional MIB modules
• Browsing MIB data on a node

Configuring interaction with SNMP agents

• Basic SNMP communications
• Configure SNMP community names
• Configure SNMP and status polling

Discovering your network with netmon

• How NNM discovers the network

Configuring NNM polling

• Configure NNM polling
• Manage and unmanage objects

Configuring process behavior and startup

• Configure NNM to poll using SNMP
• Configure the Alarm Browser for local and web users
• Start and stop NNM processes
• Customize processes through local registration files

Building and using basic filters

• Filters file location
• Filter syntax
• Build IP address filters
• Create and apply a DHCP filter

Controlling netmon discovery

• Extend NNM discovery using seed files or loadhosts
• Limit NNM discovery using discovery filters or netmon.noDiscover

Discovering connectivity with Extended Topology

• Describe the differences between NNM and Extended Topology discovery.
• Describe the integration between NNM and Extended Topology discovery.

Enabling Extended Topology

• Activate and verify automatic zone configuration.
• Configure protocols for Extended Topology discovery.
• Update SNMP configuration
• Enable NNM Extended Topology (start discovery)
• Manage NNM Extended Topology processes
• Check process status
• Configure Extended Topology discovery schedule
• Check discovery status
• Start an Extended Topology discovery
• Stop a running discovery

Configuring events and alarms

• How alarms are used
• Event processing
• Configure automatic actions
• Launch dynamic views from alarms

Using data collection and thresholds

• MIB value thresholds
• Creating an MIB expression
• Turn data collections on and off

Working with the NNM Data Warehouse

• Export data to the Data Warehouse
• Warehouse Data Topology Schemas
• Troubleshoot Data Warehouse

Backing up NNM Data

• Back up NNM data
• Restore NNM data
• Operational and analytical data
• Troubleshoot backups

Securing the NNM web user interface

• Set passwords for web operators
• Review user access logs
• The launcher error log

Appendix A: Networking review

• The Open Systems Interconnection (OSI) Model
• Internet suite of protocols
• Device, Link Level and Internet (IP) addressing
• Address Resolution Protocol (ARP/RARP)
• Hostnames and name resolution
• Network hardware and the OSI model
• Subnets

Appendix B: Installing NNM on Windows

• System requirements and pre-installation steps
• Installation of TCP/IP services, Microsoft SNMP agent, and IPX service
• DHCP setup
• Web installation and Java Plug-in minimum requirements
• Installing and configuring NNM
• Configuring Microsoft SQL Server for Windows

Appendix C: Installing and configuring NNM on UNIX

• System requirements, pre-installation steps, and patches
• HP-UX kernel parameters
• NNM on HP-UX on Itanium platform family
• Configuring NNM
• Configuring Agents for Solaris, Oracle on UNIX and non-HP Web Server

Appendix D: Installing and configuring NNM on Linux

• System requirements and pre-installation steps
• Installing NNM
• Configuring Oracle
• Verifying NNM installation and troubleshooting

Appendix E: Licensing Network Node Manager

• Product licenses
• Comparing NNM Advanced and Starter Editions
• Gather license information, requesting license, installing and importing a license
• Node pack managed node restrictions

Appendix F: HP OpenView eCare

• HP OpenView manuals, licenses and passwords
• Patch management
• Submit and track support calls

For more information on Acumen Classes
Please contact Deb Wagnon 314.333.3330
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Saint Louis, MO 63119