1 Day Course
Performance-based objectives
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Identify the components of the Outlook environment and compose and respond to a simple message.
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Compose messages.
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Use folders to manage mail.
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Schedule appointments.
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Schedule meetings.
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Manage contacts and contact information.
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Create and edit tasks.
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Create and edit notes.
Prerequisites
This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft Outlook 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.. To ensure the successful completion of this course, we recommend a working knowledge of the Windows Operating System .
Course Content
Lesson 1: Getting Started with Outlook
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1A: Log On to Outlook
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1B: The Outlook Environment
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1C: Compose and Send a Simple Message
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1D: Open a Message
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1E: Reply to a Message
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1F: Print a Message
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1G: Delete a Message
Lesson 2: Composing Messages
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2A: Address a Message
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2B: Format a Message
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2C: Check Spelling and Grammar
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2D: Attach a File
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2E: Forward a Message
Lesson 3: Managing Mail
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3A: Open and Save an Attachment
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3B: Flag a Message
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3C: Create a Folder
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3D: Move Messages to a Folder
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3E: Copy Messages to Folders
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3F: Delete a Folder
Lesson 4: Scheduling Appointments
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4A: The Outlook Calendar
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4B: Schedule an Appointment
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4C: Assign a Category to an Appointment
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4D: Update Calendar Entries
Lesson 5: Scheduling Meetings
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5A: Schedule a Meeting
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5B: Reply to a Meeting Request
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5C: Propose a New Meeting Time
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5D: Track Meeting Responses
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5E: Update a Meeting Request
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5F: Cancel a Meeting Request
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5G: Print the Calendar
Lesson 6: Managing Contacts
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6A: Add a Contact
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6B: Sort Contacts
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6C: Find a Contact
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6D: Generate a Map
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6E: Edit a Contact
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6F: Delete a Contact
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6G: Print Contacts
Lesson 7: Managing Tasks
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7A: Create a Task
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7B: Edit a Task
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7C: Update a Task
Lesson 8: Using Notes
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8A: Create a Note
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8B: Edit a Note
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8C: Copy a Note
For more information on Acumen Classes
Please contact Deb Wagnon 314.333.3330
or
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
1750 South Brentwood Blvd.
Suite 200
Saint Louis, MO 63119
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